Business + Shared Services





Hampton Roads Alliance
Hampton Roads Alliance6 hours ago
Quality Maritime Surveyors (QMS), a leading provider of maritime non-destructive testing education and training in Australia is proud to announce its expansion into Virginia. With a rich history of supporting the Collins class in Australia and a deep-rooted commitment to maritime excellence, QMS is poised to bring its expertise to the heart of the U.S. shipbuilding industry in Hampton Roads. The company is backed by years of experience in naval submarine and shipbuilding and has developed and refined processes to train maritime technicians. With offices dedicated to naval submarine and shipbuilding in South Australia, Osborne, and Western Australia, Henderson, QMS has established itself as a trusted partner in the maritime defense sector.

As part of its expansion, QMS will initially establish a presence in the Virginia Defense Landing at the Hampton Roads Alliance’s IDEA Lab in the World Trade Center in Norfolk, while they seek a permanent location in Newport News.

Read more:
Hampton Roads Alliance
Hampton Roads Alliance6 days ago
We were honored to host Director, Enoh Ebong of the U.S. Trade and Development Agency (USTDA) at the Hampton Roads Alliance's IDEA Lab. Business Retention Expansion representatives from most of the 14 localities joined the conversation. She discussed USTDA's mission of supporting high quality infrastructure overseas through reverse trade missions. For every dollar of grant funding the federal government service provides, they see a return of $231 in imports. Director Ebong is also visiting the The Port of Virginia this afternoon. We look forward to a continued partnership.
Hampton Roads Alliance
Hampton Roads Alliance2 weeks ago
Check out this highlight reel from our 2024 Annual Meeting! Several hundred of our allies in economic development assembled at Hampton University- to hear from renowned author and scholar Bruce Katz, network, and celebrate the successes of 2023 to include a 25-year-record for projects with 13 supported announcements. Chelsea Jenkins Olivieri, Deputy Secretary of Commerce and Trade was recognized as our 2023 Ally of the Year. Thank you to our presenting sponsor, Hampton Economic Development.
Hampton Roads Alliance

Taking Care of Business in Hampton Roads

Home to over 130,000 employees working in the business and shared services sector, Hampton Roads is an ideal expansion location for businesses seeking to capitalize on an available pool of talent. Pairing this skilled and diverse workforce with competitively priced operating costs creates a business environment attractive to well-known companies including the New York Times Shared Services, ADP, Canon Information Technology, GEICO Direct and Xerox HR Solutions.

Fueling growth in the shared services sector is a strong labor pool replenished by the 100,000+ students enrolled in our 12 colleges & universities and 21 trade and technical schools. Each year, over 5,000 students graduate from one of the 70 business services related certification and degree programs offered at schools throughout the region.

An additional source of talent is the 40,000+ military spouses who reside in the region and our enviable quality of life is a magnet for millenials from across the nation.

Utility Costs

Hampton Roads’ Electric Utility Cost is 5.3¢


5,000+ students graduating annually in Shared Services Programs


9,650+ Shared Service Companies in the Region

Operating Cost

The costs of doing business in Hampton Roads often fall below the national average.

Worker’s compensation costs are among the nation’s lowest

Wage rates are nearly 7% below the U.S. average

Office space at competitive rates

Cost of Living is 3% below the national average

Total Sales and Use Tax of 6% compared to a U.S. Average of 6.39%

Unemployment insurance taxes are 5th lowest in the nation

Average Wages and Salaries:

The average salary in the corporate, professional and financial services sector is 10% lower than the national average. Below are examples of the regional average wage for various occupations in this field.

Job Regional Average Wage National Average Wage
Customer Service Representatives $30,605 $34,715
Bookkeeping & Accounting Clerks $37,734 $41,225
Accountant and Autditors $67,805 $71,552
Management Analysts $88,864 $85,259
Sales Representatives $53,108 $56,139
Bill and Account Collectors $35,699 $37,003
Source: Bureau of Labor Statistics Wage & Occupation Data

Industry Spotlight: ADP

Automatic Data Processing, Inc. (ADP) is a leader in providing cloud-based human capital management solutions that include human resources, payroll, time, tax, talent and benefits administration to over 700,000 clients around the world. The Fortune 243 company joined the Hampton Roads business community in March 2016 when, with the help of the Alliance, they selected Norfolk, Virginia for a regional headquarters and customer service center — an announcement that represented 1,800 jobs and $32M in capital investment.

We chose to locate in Hampton Roads because of the thriving business climate and the opportunity to attract a diverse workforce that will make significant contributions to ADP and add value to the client experience

- Debbie Dyson Vice President, ADP, Inc.

Key Companies

Hampton Roads is home to nearly 10,000 companies operating in the business and shared services sector. Some of the most prominent include:


Anthem, Inc.

Atlantic Bay Mortgage Group

Bank of America

Capital One

Dollar Tree Management, Inc

Ferguson Enterprises


PRA Group, Inc.

New York Times Shared Services

Questions? Contact Our Team

Subscribe today to receive valuable, up-to-date insight on the Hampton Roads region.




Hampton Roads Alliance
3 Commercial Place, Suite 1320
Norfolk, VA 23510
P: (757) 627-2315
F: (757) 623-3081

© 2023 Hampton Roads Alliance. All rights reserved. | Site By: Conway Inc. | Privacy Policy